Care and Warranty

Cleaning Your Jewellery

Sterling silver naturally tarnishes over time. This is completely normal and can usually be removed easily with a soft jewellery polishing cloth.

Gently polish your jewellery to restore its shine. Avoid silver dips, abrasive cleaners and harsh chemicals, as these may damage the surface or finish of your jewellery.

Top Tips for Everyday Jewellery Care

To keep your jewellery looking its best, I recommend removing it before showering, bathing, swimming, exercising or sleeping.

Try to avoid direct contact with perfume, hairspray, body lotion, sun cream, make-up, household cleaning products and other chemicals.

After wearing your jewellery, store it somewhere clean and dry. Keeping individual pieces separately will help prevent scratching and tangling, and necklaces and bracelets are best stored fastened.

Caring for Corded Jewellery

I use high-quality nylon or pure silk cord for my corded bracelets and necklaces. Although these materials are durable, cord is still a textile and needs a little extra care.

Please remove corded jewellery before bathing or swimming and avoid prolonged contact with water, creams, perfumes and other products. This will help preserve both the appearance and strength of the cord.

Re-cording & Re-stringing

Well-loved jewellery sometimes needs a little refresh. I offer a re-cording and re-stringing service for Silver Stuff Jewellery pieces.

The cost will depend on the item and the work required. Please contact me with details of your jewellery and I'll be happy to provide a quote and estimated timescale.

90-Day Warranty

Every piece of Silver Stuff Jewellery is covered by a 90-day warranty against manufacturing faults from the date of purchase.

If you believe your jewellery has developed a manufacturing fault during this period, please contact me so I can help. The complete item may need to be returned for inspection before a repair or replacement can be arranged.

This warranty does not cover accidental damage, snagging or pulling, loss, misuse, normal wear and tear, or damage caused by improper care.

Your statutory rights are not affected.