care & and warranty


Silver Jewellery will naturally tarnish over time, however silver that is regularly used generally needs less care. Polish all Silver Stuff jewellery with a clean jewellery microfibre polishing cloth avoiding any gold vermeil or gold plated sterling silver areas.

Avoid using silver dips. or other abrasive jewellery cleaners as these contain harsh chemicals and can destroy your jewellery over time. We also do not recommend the use of any jewellery polishing cloths which have been treated with cleaners or polishing agents.


Wearing your jewellery is one of the best ways to prevent tarnish, because the natural oils in our skin can help to keep it clean.  Always store your jewellery carefully after wearing and that individual pieces are kept separate to avoid scratching and tangling, ensure necklaces and bracelets are fastened. An air tight bag is perfect.

Avoid all contact with water, make up, body lotion, sun creams, perfume, hairspray, deodorant, cleaning products and any other chemicals, as these will tarnish silver and affect the gold plating.

Never wear your jewellery in the shower, when swimming or coming into contact with salt water. Chlorine can permanently damage or discolour your gold vermeil jewellery. It is natural for gold vermeil to fade with time.


For our bracelets & necklaces we use the highest-grade nylon or pure silk cord and whilst the cords are extremely durable (they have been tested by us!), they are still a fabric product and extra care must be paid to keep it looking and feeling like new. We advise removing corded products before bathing or swimming to protect the overall finish.

Your corded jewellery should last you many years. However we understand your jewellery may have been on a few adventures with you, which is why we offer a re-cording / re-stringing service. The cost varies depending on the item.  Email us at and we’d be happy to give you a quote and timescale.


Our sterling silver, gold, rose gold plated sterling silver have a 12 month warranty.  Corded, stretch & chains  have a warranty of 6 months with proof of purchase. Please note that in order for the warranty to be valid you will have to return to us your faulty item in full in order to receive a replacement.

Important information: The warranty covers manufacturing faults only and does not cover loss, damage, breakage, change in appearance or gradual degradation of all or part of the goods due to normal wear, accident, careless handling, misuse or improper use of the goods.